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When you place an order we assume
that you understand there will be some extra costs. By ordering you consent to postage, packing and handling
charges being added at our discretion ( the same as most other mail-order
companies ).
Please go to the
policy page for more information.
UK
Customers - your order if all goes well will be shipped in the next 24hours by Royal Mail signed for delivery. This costs from £2.00 up to £9.50 we will try our best to keep the cost down on postage.
You may or may not be contacted before this time.
Please be accurate with your contact details. If you need to contact us please do so with what and when you ordered with your full name and email address. You can always ring. 01772 887772 ( closed Wed and Sun )
If you would like an estimated postage cost for a product before you place an order,
please use the contact
form
European
Customers - your order if all goes well will be shipped in the next 24hours by Royal Mail international signed for delivery /
Parcel Force data post. This costs from £8.00 up to £19.50
(UK pounds sterling, English money) up to 2 kilo grams in weight, we will try our best to keep the cost down on postage best we can.
All orders over 2 kilo grams postage can vary from £25.00 - £75.00 international
Data post signed for by Parcel Force (UK pounds sterling, English money).
Please also note all glass pieces inc (Roor products) will have to be boxed and wrapped accordingly this adds weight to the product, this is for the safety of the item.
If you would like an estimated postage cost for a product before you place an order or if you wish to arrange your own shipping please email us at
contact
form
You may or may not be contacted before this time.
Please be accurate with your contact details. If you need to contact us please do so with what and when you ordered with your full name and email address. You can always ring. 01772 887772 ( closed Wed and Sun )
It is up to you the customer to check with the laws and customs as to the legality of these products in your
area.
Worldwide
Customers - your order if all goes well will be shipped in the next 48hours by Royal Mail international signed for delivery /
Parcel Force data post. Most orders cost from £8.00 up to £19.50
(UK pounds sterling, English money) up to 2 kilo grams in weight, we will try our best to keep the cost down on postage best we can.
All orders over 2 kilo grams postage can vary from £25.00 - £75.00 international
Data post signed for by Parcel Force (UK pounds sterling, English money).
Please also note all glass pieces inc (RooR products) will have to be boxed and wrapped accordingly this adds weight to the product, this is for the safety of the item.
If you would like an estimated postage cost for a product before you place an order or if you wish to arrange your own shipping please email us at
contact
form
You may or may not be contacted before this time.
Please be accurate with your contact details. If you need to contact us please do so with what and when you ordered with your full name and email address. You can always ring. 01772 887772 ( closed Wed and Sun )
It is up to you the customer to check with the laws and customs as to the legality of these products in your area.
We do not
promote or condone breaking the law.
Write to your MP.
Everything is packed in plain, generally recycled, scruffy boxes.
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